( from HR forum)

• To Appreciate when others are criticizing
• To Build when others are destroying
• To Co-operate when others are resisting
• To Decide when others are misguiding
• To Expedite when others are delaying
• To Forgive when others are revenging
• To Give when others are refusing
• To Help when others are promising
• To Ignore when others are condeming
• To justify when others are disputing
• To be Kind when others are cursing
• To Lead when others are confusing
• To Motivate when others are discouraging
• To Neglect when others are disturbing
• To Oblige when others are hesitating
• To Participate when others are avoiding
• To Question when others are dictating
• To Respect when others are complaining
• To Serve when others are despairing
• To Thinkover when others are advising
• To Unite when others are dispersing
• To Verify when others are doubting
• To Work when others are postponing
• To Xerox truth when others are hiding
• To Yield no hatred when others are harming
• To Zeal & console when others are depressing

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